Hours of Business

Monday to Saturday 9am - 10am and 3pm - 4pm

Sunday 9am - 10am Closed

Christmas Eve, Christmas and Boxing Day Closed

New Year's Eve and New Year's Day Closed

Good Friday, Easter Sunday and Monday Closed

All Bank Holidays Closed

Rates

Our boarding charges are per night per dog.

Payment to be made on arrival.

Please note delay in collection without notification will result in the additional nights being charged double.

There is no refund on early collection.

Please note our hours of business above.

Deposits

There is a Minimum deposit of £20.00 per dog to cover the first week (or part thereof) of your booking.

A further £10.00 deposit per dog will be added to this for every additional seven nights (or part thereof).

i.e. 1-7 nights £20.00, 8-14 nights £30.00, 15-21 nights £40.00 etc.

A minimum deposit is payable for half terms, Easter, Christmas and New Year where dates are not yet available of £50.00 per dog. This deposit (which is not transferable) will be deducted from your boarding charge when you bring your dog in, but is not returnable if your booking is cancelled.

Cancellation of Bookings

Please inform us as soon as possible if you wish to cancel your booking.

Christmas and New Year

We charge a compulsory minimum blocking booking over the Christmas and New Year holiday period, from the day before Christmas Eve to the day after New Year's Day. Any additional nights either or after these dates will be added to these nights.

Vaccination

Please make sure that your dog is fully vaccinated and that you bring the up-to-date card with you. If the Annual Booster is due it is suggested that you have this done a couple of weeks before bringing your dog to the kennels.

Diet

We have a large variety of food available to cover the needs of the most fussy eaters but if for some medical reason your dog requires a special diet, please ensure that you provide enough to cover the duration of your dog's visit although no reduction in boarding fees is possible.

We will be supplying Gongs smeared with Marmite or something similar, rawhide bones and bonios. If there is any objection to the supply of any of these items, please inform us.

Bitches in season

Please let us know in good time if you think your bitch will be in season during her stay.

Bedding

It is not necessary to bring any beds or blankets ad "vet bed" is provided in each kennel. The kennels are kept at a constant temperature with our air conditioning and heating units.

Stitches, bandages, Elizabethan Collars

Although we are quite happy to administer pills, eye/ear drops and creams etc. we will not accept any dogs with stitches or recent wounds, or in bandages as we are not qualified to give the specialised veterinary care and attention these require, and there is a great risk of infection.

Dogs who are wearing Elizabethan collars are unable to get through the hatch hole to the outside run and would therefore be shut inside kennels at all times during their stay. As we feel this is quite unacceptable for the welfare of the dog, these collars will not be permitted.

Elderly Dogs

Please could you have the dog checked by a Vet shortly before bringing the dog to the kennels and ask the Vet to contact us by telephone before the dog comes in, or write a letter informing us the dog is fit and well to board, which would be handed to us when bringing your dog in.

General

Please ensure that your dog is on a lead between the car park and reception.

All possible care and attention is given to the dogs and it is clearly understood that all dogs are accepted only at the owners risk.